Building an Effective Customer Service System
$14.95Evaluate the current customer service systems in the business and identify improvements for efficiency
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Innovative Online Customer Service with New Technologies
$14.95Find and analyse new technologies and innovations available in the industry to improve the online customer service experience
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Optimising Staffing for Business Growth
$14.95Determine optimal staff numbers and skill levels that meet business needs
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Professional Development Planning for Business Growth
$14.95Create a plan for professional development within the business
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Workplace Mentoring and Supervision Planning
$14.95Create mentoring and supervision initiatives in the workplace